This Privacy Policy describes how KVX Fitness Equipment (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or contact us through the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device and your interaction with the Site. We may also collect additional information if you contact us with an enquiry. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Enquiry Information
Examples of Personal Information collected: name, email address, phone number, and anything else you choose to tell us in a message.
Purpose of collection: to answer your enquiry, confirm whether an item is available, arrange a visit or an appointment, and follow up with you about equipment you asked about.
Source of collection: collected from you when you use our contact form, email us, or call us.
Disclosure for a business purpose: shared with our processor Shopify.
No Online Payments
This Site does not sell online. There is no checkout and no cart, and we do not collect or process payment card details through the Site. Payment is taken in person at our warehouse.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services, as described above. For example, we use Shopify to power this Site. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we may use Google Analytics to help us understand how visitors use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at networkadvertising.org. You can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.
Using Personal Information
We use your Personal Information to provide our services to you, which includes showing you the equipment we carry, answering your enquiries, confirming availability, arranging visits and appointments, and keeping you up to date on new equipment and offers where you have asked us to.
Retention
When you contact us through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the "Your Rights" section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Your Rights
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. If you would like to designate an authorised agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it is their first time visiting or if they are a frequent visitor.
Cookies necessary for the functioning of the store include _ab (used in connection with access to admin), _secure_session_id (used in connection with navigation through a storefront), secure_customer_sig and storefront_digest (used in connection with customer login), and _shopify_u (used to facilitate updating customer account information).
Cookies used for reporting and analytics include _tracking_consent (tracking preferences), _landing_page and _orig_referrer (track landing pages), and _s and _shopify_s (Shopify analytics).
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at kvxfitnessequipment@gmail.com, by phone on 951-892-2899, or by post at KVX Fitness Equipment, 14467 Meridian Pkwy, Suite B, Riverside, CA.
